Terms and Conditions
1. Introduction
Welcome to our online store. These Terms and Conditions govern your use of our website and the purchase of coffee products and related merchandise. By accessing or using this site, you agree to comply with these terms.
2. Eligibility
You must be at least 18 years old or have permission from a legal guardian to place an order. By placing an order, you confirm that you have the legal capacity to enter into a binding contract.
3. Products and Descriptions
We specialize in freshly roasted coffee beans, ground coffee, and related products.
We strive to ensure product descriptions, images, and pricing are accurate.
Due to the nature of coffee roasting, slight variations in flavor, color, or aroma may occur.
We reserve the right to modify or discontinue products without prior notice.
4. Orders and Order Acceptance
All orders are subject to availability.
After placing an order, you will receive an order confirmation email or SMS.
We reserve the right to refuse or cancel any order due to errors in pricing, suspected fraud, or stock unavailability.
If payment has already been made for a canceled order, a full refund will be issued.
5. Pricing and Payment
All prices are listed in Bangladeshi Taka (BDT). Prices may change without notice.
Full payment must be completed at checkout using approved payment methods (credit/debit card, mobile payment, etc.).
You agree to provide accurate billing information.
6. Shipping and Delivery
Our maximum expected delivery times are 5 days for inside Dhaka and 10 days for outside Dhaka.
Shipping times given during the ordering process are our best estimates and may vary due to factors beyond our control.
Delivery delays caused by courier services, force majeure, or any other reason are not our responsibility.
Customers must provide accurate shipping details. We are not liable for incorrect addresses provided by customers.